Privacy Policy

Effective Date: 18 August 2025

Ms Nat Learning Exploration (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data of parents, guardians, and children who use our services. This Privacy Policy explains how we collect, use, store, and protect information through our website www.msnatlearning.com, and in connection with our classes, workshops, and events.

1. Information We Collect

We may collect the following types of information:

From Parents/Guardians

  • Name, email address, phone number, billing information, and registration details

  • Communication records (emails, messages, or forms submitted)

From Children (with parental consent only)

  • First name, age group, and class participation details

  • Creative works (e.g., artwork, photos/videos, if consent is provided)

Automatically Collected Information

  • Website usage data, cookies, and analytics to improve user experience

2. How We Use Personal Information

We use collected information to:

  • Register participants for classes, programmes, and events

  • Communicate with parents/guardians about schedules, updates, and payments

  • Manage enrolments and maintain attendance records

  • Enhance our website, services, and learning experiences

  • Ensure the safety and wellbeing of children

  • Comply with legal and regulatory requirements

We do not sell or rent personal information to third parties.

3. Children’s Privacy

  • Our services are designed for children but are always managed through parents/guardians.

  • We do not knowingly collect personal information directly from children without verifiable parental consent.

  • Parents/guardians may review, update, or request deletion of their child’s data at any time.

  • We comply with the Children’s Online Privacy Protection Act (COPPA) and similar international child data protection regulations.

4. Cookies and Analytics

Our website may use cookies and analytics services to monitor traffic, improve usability, and personalize content. Parents may disable cookies through browser settings, but some features of the site may not function properly.

5. How We Protect Your Data

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard data, no method of storage or transmission over the internet is 100% secure.

6. Sharing of Information

We may share information only under the following circumstances:

  • With trusted third-party service providers (e.g., payment processors, IT support) who assist in our operations and are bound by confidentiality

  • When required by law, regulation, or legal process

  • To protect the safety of children, staff, or other participants

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Once no longer needed, information will be securely deleted or anonymized.

8. Your Rights

Parents/guardians have the right to:

  • Access and request a copy of the data we hold

  • Correct inaccuracies in their or their child’s personal data

  • Request deletion of personal data, subject to legal and contractual obligations

  • Withdraw consent for data processing at any time

Requests can be made by contacting us (see Section 10).

9. International Data Transfers

If personal data is transferred outside Singapore, we will ensure that appropriate safeguards are in place to protect it, consistent with applicable data protection laws.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Ms Nat Learning Exploration
    Email: info@msnatlearning.com
    WhatsApp: +65 9687 0471

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage parents/guardians to review this page regularly to stay informed.